Retail Store Leader: Grow Sales & Elevate Customer Experience

tmobile; Deming (NM); On-site; USD 74,000 - 133,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a store leader responsible for all retail store operations, driving sales, customer engagement, and performance through hiring, scheduling, training, and coaching.

You will own store functions including marketing, loss prevention, and labor management to meet targets on sales, customer satisfaction, and operational efficiency, while fostering a productive environment.

Qualifications

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule
• Resolve customer issues to enhance the customer experience and align with brand expectations
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service leadership

Work authorization

Education

High School Diploma/GED (Required)

2-4 years Management experience in retail sales (Preferred)

2-4 years Sales & sales management experience (Preferred)

Job description

T-Mobile USA, Inc. is seeking a store leader responsible for all retail store operations, driving sales, customer engagement, and performance through hiring, scheduling, training, and coaching.

You will own store functions including marketing, loss prevention, and labor management to meet targets on sales, customer satisfaction, and operational efficiency, while fostering a productive environment.