Retail Store Leader: Elevate Customer Experience & Sales

Victoria’s Secret & Co.; Wheaton (MD); On-site; USD 33,000 - 43,000; Full time

Job summary

Victoria’s Secret & Co. is seeking a Store Manager to lead a high-energy team and deliver exceptional customer experiences. You’ll translate brand direction into daily actions, coach supervisors, and ensure top-line sales through strong merchandising and selling behaviors.

The role requires retail leadership experience, flexibility to work nights and weekends, and the ability to lift up to 40 pounds. You’ll report to the Store Manager or Assistant Manager in a dynamic, fashion-forward

Qualifications

• Passion for the Victoria’s Secret Brand and the ability to drive customer satisfaction.
• Experience reviewing business reports and taking action to achieve results.
• Experience developing direct reports and creating high-performing teams.
• Ability to work nights, weekends, and a flexible schedule.
• Experience influencing cross-functional partners to achieve goals.
• Ability to lift up to 40 pounds and perform physical tasks.

Responsibilities

• Translate brand direction into daily priorities and actions.
• Coach Brand Supervisors to ensure consistent execution and customer experience.
• Lead talent lifecycle including interviewing and hiring decisions.
• Collaborate with Sales Leadership Teams to ensure seamless execution.
• Maintain visual merchandising standards across the store.
• Lead and direct in high-volume or complex environments.

Skills

Brand passion

Reports analysis

Feedback mindset

People development

Cross-functional influence

Flexible schedule

Physical stamina

Tech proficiency

Retail leadership 3+ yrs

Job description

Victoria’s Secret & Co. is seeking a Store Manager to lead a high-energy team and deliver exceptional customer experiences. You’ll translate brand direction into daily actions, coach supervisors, and ensure top-line sales through strong merchandising and selling behaviors.

The role requires retail leadership experience, flexibility to work nights and weekends, and the ability to lift up to 40 pounds. You’ll report to the Store Manager or Assistant Manager in a dynamic, fashion-forward