Retail Store Leader: Elevate Customer Experience & Growth

Soma

Fort Wayne (IN)

On-site

USD 45,000 - 65,000

Full time

12 days ago
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Benefits offered by this job

401(k) plan
Paid time off & holidays
Merchandise discounts
Professional development

Job summary

Soma is seeking a Store Manager for Store 5395-Jefferson Pointe-Soma-Fort Wayne, IN 46804 to lead the team and deliver a seamless customer experience. The role emphasizes hospitality, community engagement, and driving store performance through coaching and effective store leadership.

The ideal candidate brings 5+ years of retail management experience, strong leadership, and a customer‑centric mindset to nurture talent and meet sales goals in a fast-paced environment.

Qualifications

  • 5+ years of retail management experience; 2 of those years in a Store Manager position.
  • Flexible availability — nights, weekends, holidays.

Responsibilities

  • Define a clear vision and strategy to prioritize a customer-centered culture, drive operational excellence, and deliver business results.
  • Hire, develop and coach an effective retail team to deliver a customer-centered experience.
  • Own the store’s financial performance; manage payroll and schedules; and achieve sales goals.
  • Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.

Skills

People management
Sales leadership
Budgeting
Reporting & metrics
Customer service

Job description

Soma is seeking a Store Manager for Store 5395-Jefferson Pointe-Soma-Fort Wayne, IN 46804 to lead the team and deliver a seamless customer experience. The role emphasizes hospitality, community engagement, and driving store performance through coaching and effective store leadership.

The ideal candidate brings 5+ years of retail management experience, strong leadership, and a customer‑centric mindset to nurture talent and meet sales goals in a fast-paced environment.

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