Retail Store Leader: Drive Sales & Exceptional Service

United Wireless; Houston (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off

Employee Phone Discount

Additional T-Mobile Perks

Job summary

United Wireless in Houston is seeking a Store Manager to lead a high-performing team and deliver an exceptional customer experience. You will oversee staffing, scheduling, training, merchandising, and store operations to align with company standards.

The role emphasizes coaching, performance management, and driving sales while maintaining strong loss prevention and customer service. Experience in retail leadership and a passion for developing people is essential.

Qualifications

• Requires 1–3 years of experience in retail sales and sales management.
• Strong leadership, communication and customer service skills.
• Ability to motivate, coach and develop a team, manage multiple priorities.

Responsibilities

• Lead and develop a high-performing team through coaching, feedback, recognition, and performance management.
• Provide exceptional customer service and address customer concerns.
• Oversee staffing, scheduling, training, and employee development.
• Hire and onboard passionate individuals who align with United Wireless values.
• Drive sales performance and ensure the store meets goals and success metrics.
• Manage store inventory, merchandising, and operational excellence.
• Oversee marketing initiatives and ensure promotional programs are executed.
• Support loss prevention and asset protection efforts.

Skills

Leadership

Customer Service

Communication

Team Development

Coaching

Education

High School Diploma / GED

Job description

United Wireless in Houston is seeking a Store Manager to lead a high-performing team and deliver an exceptional customer experience. You will oversee staffing, scheduling, training, merchandising, and store operations to align with company standards.

The role emphasizes coaching, performance management, and driving sales while maintaining strong loss prevention and customer service. Experience in retail leadership and a passion for developing people is essential.