Retail Store Leader - Drive Sales & Customer Experience

Duluth Trading Company; Noblesville (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision plans

401(k) Employer Match

Paid holidays

Generous Paid Time Off

Daily pay available

Employee discount 40%

Job summary

Duluth Trading Company in Noblesville, IN is seeking an Assistant Store Manager to lead sales, customer service, and store operations. The role emphasizes team development, KPI leadership, and maintaining Duluth’s floor standards while delivering a WOW!

customer experience. You will recruit and train staff, ensure merchandising excellence, and manage daily store activities, with a focus on integrity and customer-centric service.

Qualifications

• High school diploma or equivalent required.
• Associate’s or Bachelor’s degree with a focus in Business Administration and/or Merchandising preferred.

Responsibilities

• Drive sales and profitability by achieving financial goals.
• Lead KPI initiatives through Associate training and development.
• Oversee merchandise presentation per Visual Merchandising standards and floor-set updates.
• Provide exceptional customer service and set engagement expectations for the team.
• Develop brand knowledge and provide friendly, solution-oriented service.
• Collaborate with Store Manager on staffing levels and floor coverage.
• Recruit, hire, train, and motivate employees; provide feedback and ensure HR protocols are followed.
• Oversee store operations, inventory control, cash handling, safety, and cleanliness.

Job description

Duluth Trading Company in Noblesville, IN is seeking an Assistant Store Manager to lead sales, customer service, and store operations. The role emphasizes team development, KPI leadership, and maintaining Duluth’s floor standards while delivering a WOW!

customer experience. You will recruit and train staff, ensure merchandising excellence, and manage daily store activities, with a focus on integrity and customer-centric service.