Retail Store Leader: Customer Service & Operations

Dollar General; Tama (IA); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Dollar General in Tama, IA is seeking an Assistant Store Manager to help run a clean, customer-focused store. Under the Store Manager's direction, you will supervise staff, help plan merchandise presentation, and handle deposits and paperwork to support profitability and loss prevention.

The role involves stocking, cashiering, scheduling, training, and enforcing company policies. You will also support opening and closing duties, inventory control, planogram implementation, and safe cash handling.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of retail experience and six months supervisory experience preferred.
• Strong communication and problem-solving abilities.
• Ability to work in a fast-paced retail environment.

Responsabilités

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Connaissances

Interpersonal communication

Customer service

Organizational skills

Cash handling

Attention to detail

Formation

High school diploma or equivalent

Outils

Cash register systems

Description du poste

Dollar General in Tama, IA is seeking an Assistant Store Manager to help run a clean, customer-focused store. Under the Store Manager's direction, you will supervise staff, help plan merchandise presentation, and handle deposits and paperwork to support profitability and loss prevention.

The role involves stocking, cashiering, scheduling, training, and enforcing company policies. You will also support opening and closing duties, inventory control, planogram implementation, and safe cash handling.