Retail Team Lead — Customer-Centric Store Ops

Dollar General; Harlan (IA); On-site; USD 32,000 - 46,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager in the United States, Iowa area. You will help maintain a clean, organized store with a customer-first focus, supervise staff, manage merchandise presentation, and assist with deposits and cash control.

The role includes opening/closing duties, scheduling, training, and ensuring policy compliance. The position involves maintaining inventory accuracy, executing planograms, and supporting store operations in the Store Manager's absence.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Problem solving

Organizational skills

Reading diagrams/instructions

Math proficiency

Cash handling

Cashier reports

Driving to bank

Education

High school diploma or equivalent

Job description

Dollar General is seeking an Assistant Store Manager in the United States, Iowa area. You will help maintain a clean, organized store with a customer-first focus, supervise staff, manage merchandise presentation, and assist with deposits and cash control.

The role includes opening/closing duties, scheduling, training, and ensuring policy compliance. The position involves maintaining inventory accuracy, executing planograms, and supporting store operations in the Store Manager's absence.