Retail Team Lead: Customer Experience & Store Ops

Dollar General; Pella (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to maintain a clean, customer-first store and assist with supervision, merchandising, and deposits in an on-site Iowa location. You will support the Store Manager, train staff, and ensure compliance with policies.

Responsibilities include stocking, cashiering, planogram adherence, inventory control, and safeguarding company assets to maximize profitability and customer satisfaction. Full-time opportunity with growth potential.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment.
• Six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Supervisory skills

Cash handling

Merchandise presentation

Communication

Math calculations

Cash register

Deposits

Education

High school diploma

Tools

POS systems

Job description

Dollar General is seeking an Assistant Store Manager to maintain a clean, customer-first store and assist with supervision, merchandising, and deposits in an on-site Iowa location. You will support the Store Manager, train staff, and ensure compliance with policies.

Responsibilities include stocking, cashiering, planogram adherence, inventory control, and safeguarding company assets to maximize profitability and customer satisfaction. Full-time opportunity with growth potential.