Retail Store Leader: Customer Experience & Team Growth

LOFT; Wichita (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Merchandise discounts

Bonus opportunities

Job summary

LOFT in Wichita, KS is seeking an Assistant Manager to support customer experiences and shape a positive store culture. You will lead on the sales floor, coach associates, and model LOFT behaviors to create genuine connections with customers.

The role emphasizes teamwork, leadership, and operating a seamless omnichannel experience, with focus on recruiting and developing talent while driving store performance.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Skills

Retail management

Hospitality mindset

POS proficiency

Business acumen

Initiative

Tools

Point-of-sale system

Job description

LOFT in Wichita, KS is seeking an Assistant Manager to support customer experiences and shape a positive store culture. You will lead on the sales floor, coach associates, and model LOFT behaviors to create genuine connections with customers.

The role emphasizes teamwork, leadership, and operating a seamless omnichannel experience, with focus on recruiting and developing talent while driving store performance.