Retail Store Leader: Customer Experience & Ops

Dollar General Corporation; Florida; On-site; USD 40,000 - 55,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, customer‑first store and assist with supervision of employees, merchandising, deposits, and paperwork. The role supports the Store Manager and helps maximize profitability while protecting assets.

Responsibilities include leading customer service at the front lines, opening/closing the store, scheduling and training staff, managing stock, and ensuring planograms and inventory controls are followed.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Excellent interpersonal, written, and oral communication skills.
• Ability to read and interpret safety rules and procedures.
• Ability to perform basic math calculations and generate reports.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Problem solving

Organizational skills

Reading diagrams and manuals

Math calculations

Cash handling

Cashier accountability

Vehicle to bank

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Pricing gun

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, customer‑first store and assist with supervision of employees, merchandising, deposits, and paperwork. The role supports the Store Manager and helps maximize profitability while protecting assets.

Responsibilities include leading customer service at the front lines, opening/closing the store, scheduling and training staff, managing stock, and ensuring planograms and inventory controls are followed.