Retail Store Leader & Customer Experience Coach

The Men's Wearhouse, Inc.; College Station (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The Men's Wearhouse, Inc. in College Station, TX is seeking an Assistant Store Manager to partner with the Store Manager and drive sales, service, and operations while on duty.

You will coach and develop a high-performing team, recruit and train staff, and ensure an exceptional customer experience aligned with our brand standards.

This leadership role emphasizes scheduling accuracy, process execution, and a commitment to an inclusive store environment and customer-focused excellence.

Qualifications

• Minimum of 2 years of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Lead staffing, coaching, and development in collaboration with Store Manager.
• Ensure training in sales, customer service, and operations.
• Deliver exceptional customer experience and uphold brand standards.
• Use store reports and data to make informed decisions.
• Support scheduling and staffing to meet customer demand and promises.
• Collaborate to drive business outreach and marketing initiatives.
• Recruit and onboard store staff; foster an inclusive environment.

Skills

Store leadership

Coaching & development

Customer service

Team motivation

Job description

The Men's Wearhouse, Inc. in College Station, TX is seeking an Assistant Store Manager to partner with the Store Manager and drive sales, service, and operations while on duty.

You will coach and develop a high-performing team, recruit and train staff, and ensure an exceptional customer experience aligned with our brand standards.

This leadership role emphasizes scheduling accuracy, process execution, and a commitment to an inclusive store environment and customer-focused excellence.