Retail Store Leader & CSR Coach

Sampson-bladen Oil Company Incorporated; Raleigh (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

Sampson-bladen Oil Company Incorporated in Raleigh, NC seeks a Customer Service Representative (CSR) who can also assist the Manager with recruiting and training. The role requires proficiency with POS, Credit/Debit cards, Lottery, Lotto, ATMs, fuel dispensers, and related store equipment, and a strong commitment to safety and customer care.

You will handle cashier tasks, ensure accuracy in cash and inventory controls, and help maintain a positive customer experience across shifts, including

Qualifications

• High School Diploma, GED or equivalent.
• Record of success as a Customer Service Representative at SBOC/Han-Dee Hugo’s.
• Ability to read and interpret documents and department manuals.
• Ability to read, write and comprehend simple instructions, short memos.

Responsibilities

• Provide leadership for CSR staff and assist Manager with scheduling, cash control and inventory.
• Assist Manager with recruiting and training new CSR candidates.
• Handle cashier duties and ensure accurate cash handling.
• Maintain safety procedures and respond to emergencies as trained.
• Promote a Positive Customer Experience and uphold company values.
• Ensure store cleanliness, merchandising and stock readiness.

Skills

Customer Service

Cash handling

Reading comprehension

Basic math

Communication

Computer skills

Education

High School Diploma, GED or equivalent

Tools

POS system (Point of Sale)

Cash register

Job description

Sampson-bladen Oil Company Incorporated in Raleigh, NC seeks a Customer Service Representative (CSR) who can also assist the Manager with recruiting and training. The role requires proficiency with POS, Credit/Debit cards, Lottery, Lotto, ATMs, fuel dispensers, and related store equipment, and a strong commitment to safety and customer care.

You will handle cashier tasks, ensure accuracy in cash and inventory controls, and help maintain a positive customer experience across shifts, including