Customer Service Cashier - Fast-Paced Store & Rewards

truenorth Convenience Stores; Toledo (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

truenorth Convenience Stores is seeking a Customer Service Representative (CSR) to deliver fast, friendly service and support sales growth while maintaining safety and cleanliness in the store.

The CSR will handle transactions at the POS, assist customers with product recommendations, and help with both interior and exterior store duties. Training is provided; flexible hours including evenings and weekends are required.

Qualifications

• Basic reading, writing and math skills.
• Ability to operate POS, store and car wash equipment.
• Able to work flexible hours including evenings, weekends and holidays.
• Must meet minimum age requirements for selling alcohol where applicable.

Responsibilities

• Provide prompt, courteous customer service in accordance with company standards.
• Accurately process customer transactions using point-of-sale systems.
• Maintain a clean, safe, and organized store environment.
• Perform food service tasks following food safety and sanitation requirements, as applicable.
• Perform interior and exterior store duties necessary to support daily operations.
• Assist customers and provide product or service recommendations.
• Greet and acknowledge every customer to create a welcoming environment.
• Communicate customer feedback, concerns, and complaints to management.
• Upsell by recommending complementary or similar items.

Skills

Customer service

Cash handling

Communication

Attention to detail

Safety compliance

Education

No formal education

Tools

POS system

Car wash equipment

Job description

truenorth Convenience Stores is seeking a Customer Service Representative (CSR) to deliver fast, friendly service and support sales growth while maintaining safety and cleanliness in the store.

The CSR will handle transactions at the POS, assist customers with product recommendations, and help with both interior and exterior store duties. Training is provided; flexible hours including evenings and weekends are required.