Store Manager: Lead Team, Elevate Ops

SAMPSON-BLADEN OIL COMPANY INCORPORATED; Cary (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

Sampson-Bladen Oil Company Incorporated in Cary, NC seeks an Assistant Manager/Customer Service Representative to oversee daily store operations, supervise staff, manage cash deposits, and lead customer service efforts. You will handle POS and lottery equipment, ensure stock levels, and uphold safety and company values.

The role requires leadership, strong communication, and the ability to resolve issues professionally while maintaining excellent customer service and teamwork.

Qualifications

• Experience as Assistant Manager or similar role in retail/food service.
• Strong leadership and staff coaching abilities.
• Ability to resolve customer and personnel issues professionally.
• Proficient in basic accounting and cash handling.
• Able to operate POS, lottery, ATM equipment and monitor inventory.
• Good communication and teamwork skills.

Responsibilities

• Perform CSR duties and support daily store operations.
• Recruit, interview, hire, train staff.
• Prepare daily reports and manage cash deposits.
• Monitor inventory levels and ensure merchandise is stocked.
• Operate POS, lottery, fuel dispensers, and ATM systems.
• Address customer complaints and uphold company values.
• Maintain emergency procedures and safety protocols.

Skills

Customer service

Leadership

Recruiting

Training

Cash handling

POS operation

Communication

Problem solving

Teamwork

Time management

Tools

POS systems

Lotto/Lottery terminals

ATM operations

Job description

Sampson-Bladen Oil Company Incorporated in Cary, NC seeks an Assistant Manager/Customer Service Representative to oversee daily store operations, supervise staff, manage cash deposits, and lead customer service efforts. You will handle POS and lottery equipment, ensure stock levels, and uphold safety and company values.

The role requires leadership, strong communication, and the ability to resolve issues professionally while maintaining excellent customer service and teamwork.