Retail Store Leader — Commission & Growth Path

Lunawireless; Tampa (FL); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive base pay + commission

Benefits for part-time and full-time

Medical, dental and vision benefits

401K Plan

Generous paid time off

Phone service discounts

Growth potential in career

Job summary

Luna Wireless is seeking a Retail Store Manager in Tampa to lead a high-energy team and drive exceptional customer experiences. You’ll oversee all store operations, from hiring and scheduling to marketing, training and loss prevention, ensuring excellent performance and a thriving sales environment.

With a focus on leadership, personnel development, and operational excellence, you’ll stay current on products and services while fostering an inclusive, results-driven culture that energizes both

Qualifications

• 2-4 years management experience in retail sales (Required)
• 2-4 years sales & sales management experience (Required)
• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED

Responsibilities

• Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
• Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations.
• Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
• Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
• Always maintain a neat clean organized store environment.
• Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.
• Support your team through development, training, mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success.
• Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.
• Support team initiatives and create an inclusive environment.
• Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
• Show your team you’re invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
• Ensure store employees meet and/or exceed defined, monthly success measurements.
• Meet or exceed sales goals for the store.

Skills

Store Management

Store Operations

Customer Service

Communication

Microsoft Office

Education

Bachelor’s degree

Job description

Luna Wireless is seeking a Retail Store Manager in Tampa to lead a high-energy team and drive exceptional customer experiences. You’ll oversee all store operations, from hiring and scheduling to marketing, training and loss prevention, ensuring excellent performance and a thriving sales environment.

With a focus on leadership, personnel development, and operational excellence, you’ll stay current on products and services while fostering an inclusive, results-driven culture that energizes both