Retail Store Leader — Assistant General Manager

SCI VICTRA; Stockbridge (GA); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Paid Training

Health/Dental/Vision

Maternity Leave

401K Match

Tuition Reimbursement

Verizon Discount

Disaster Relief

Referral Bonus

Contests

Career Growth

Job summary

Victra is seeking an Assistant General Manager to lead a store team, coach sales representatives, and drive customer experiences in our Verizon authorized retail store. You will own daily sales performance and oversee in-store operations while supporting the General Manager.

The role emphasizes talent development, merchandising, and achieving store targets through strategic planning and hands-on leadership.

Qualifications

• Background in customer service within retail, restaurant, or wireless preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Able to manage multiple priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high performing team.
• Basic interview skills and enhanced staffing knowledge.
• Willingness to work evenings, weekends, holidays during peak season.

Responsibilities

• Talent management — Selecting, hiring, and developing the best talent.
• Providing your team with training and mentoring to deliver an outstanding customer experience.
• Identifying selling skill gaps and building development plans to hit sales metrics.
• Own personal and store sales performance; lead the numbers.
• Oversee day-to-day operations and ensure store up-time and compliance.
• Complete store opening and closing activities.
• Collective responsibility on attaining store targets daily/weekly/monthly.
• Lead by example on the sales floor and coach the team to deliver Victra greetings.

Skills

Customer service

Leadership

Sales goals

Multitasking

Goal setting

Interviewing

US work eligibility

Education

High school diploma or GED

Job description

Victra is seeking an Assistant General Manager to lead a store team, coach sales representatives, and drive customer experiences in our Verizon authorized retail store. You will own daily sales performance and oversee in-store operations while supporting the General Manager.

The role emphasizes talent development, merchandising, and achieving store targets through strategic planning and hands-on leadership.