Retail Store Leader - Grow Talent & Drive Sales

Victra; Toledo (OH); On-site; USD 18,000 - 31,000; Full time

Benefits offered by this job

Paid Training

Health, Dental, and Vision Insurance

Paid Maternity Leave

401K Match

Tuition Reimbursement

Discounts on Verizon services

Referral Bonus

Career growth opportunities

Job summary

Victra is a premier Verizon authorized retailer seeking an Assistant General Manager to lead a store team, coach employees, and drive customer experiences. You will manage daily operations, coach the team on best practices, and own store performance while supporting the General Manager.

You should bring a background in retail or wireless customer service, 1–2 years in leadership, and a proven ability to hit sales goals while balancing competing priorities.

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high performing team.
• Basic interview skills and enhanced staffing knowledge.
• One or more years of customer service, preferably in a retail or sales environment.
• Willingness to work evenings, weekends, holidays, and peak vacation periods.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Interviewing and hiring decisions to bring in top talent.
• Coaching and mentoring to deliver an outstanding customer experience.
• Identifying selling skill gaps and developing plans to meet sales metrics.
• Ownership of store performance and daily sales metrics.

Skills

Customer service

Leadership

Sales goal achievement

Interviewing skills

Education

High school diploma or GED

Job description

Victra is a premier Verizon authorized retailer seeking an Assistant General Manager to lead a store team, coach employees, and drive customer experiences. You will manage daily operations, coach the team on best practices, and own store performance while supporting the General Manager.

You should bring a background in retail or wireless customer service, 1–2 years in leadership, and a proven ability to hit sales goals while balancing competing priorities.