Retail Store Lead - Sales, Service & Ops Coach

AT&T; Milpitas (CA); On-site; USD 57,000 - 86,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Paid Time Off & holidays

Tuition reimbursement program

Paid Parental Leave

Disability Benefits - short & long

Life Insurance & AD&D

Employee wellness programs

Employee discounts on AT&T plans & 
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Commissions on sales

Job summary

AT&T is seeking an Assistant Store Manager to support daily operations, drive sales, and coach a team of sales consultants in a Milpitas retail location. You will partner with the Store Manager to oversee merchandising, events, and performance against targets, ensuring exceptional customer experiences and service delivery.

The role emphasizes leadership, strategic planning, and collaboration with stakeholders to execute promotions and store initiatives, with a focus on achieving outstanding

Qualifications

• Excellent communication and leadership skills.
• 3+ years of sales and/or customer experience in telecommunications or related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Ability to collaborate with stakeholders on initiatives beyond store walls.

Responsibilities

• Assist with daily store operations and merchandising.
• Lead and coach a team of sales consultants to meet sales and service goals.
• Support promotions, product launches, and outreach events.
• Deliver exceptional customer service and drive store performance.

Skills

Communication

Leadership

Sales experience

Management

Planning & analytics

Stakeholder collaboration

Initiative

Job description

AT&T is seeking an Assistant Store Manager to support daily operations, drive sales, and coach a team of sales consultants in a Milpitas retail location. You will partner with the Store Manager to oversee merchandising, events, and performance against targets, ensuring exceptional customer experiences and service delivery.

The role emphasizes leadership, strategic planning, and collaboration with stakeholders to execute promotions and store initiatives, with a focus on achieving outstanding