Retail Store Lead: People, Sales & Ops Impact

Sally Beauty Holdings, Inc.; Brownsville (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Sally Beauty is seeking an Assistant Manager to lead store teams, drive customer satisfaction, and oversee daily operations in a fast-paced retail environment.

The role emphasizes brand standards, people development, and omni-channel execution, with responsibilities spanning inventory control, scheduling, and adherence to company policies. A customer-focused leader with merchandising and stakeholder communication skills will thrive.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Can effectively communicate with team and management.
• Must have scheduling availability to meet the needs of the business.
• Cosmetology license desirable, but not required.

Responsibilities

• Brand: supervise and plan associates' daily goals to deliver an exceptional client experience, maximizing sales and KPIs.
• People: train, develop and coach the team; recruit and address performance; maintain positive associate relations.
• Operations: ensure adherence to company processes and digital strategies, including Omni-channel Fulfillment.
• Inventory/Payroll: manage inventory orders, shipments, payroll hours, and store procedures.
• Safety/Loss Prevention: maintain safe store environment, protect assets, and manage inventory/cash controls.

Skills

Effective Communicator

Team Builder

Customer Focused Partner

Results Driver

Strategic Thinker

Big Picture Thinker

Problem Solver & Decision Maker

Passionate Learner

Education

High School Diploma or equivalent

Job description

Sally Beauty is seeking an Assistant Manager to lead store teams, drive customer satisfaction, and oversee daily operations in a fast-paced retail environment.

The role emphasizes brand standards, people development, and omni-channel execution, with responsibilities spanning inventory control, scheduling, and adherence to company policies. A customer-focused leader with merchandising and stakeholder communication skills will thrive.