Retail Store Lead — Growth & Customer Experience

O'Reilly Auto Parts; Prior Lake (MN); On-site; USD 16,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Health/Wellbeing Programs

Job summary

O'Reilly Auto Parts seeks an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. The role involves leading team members, ensuring excellent customer service, and managing store operations in the absence of the Store Manager.

Qualified applicants must possess Sales Specialist Training and relevant certifications. This position also offers competitive wages, stock purchase options, and opportunities for career growth.

Qualifications

• Bilingual candidates are encouraged to apply.
• Sales Specialist Training, Assistant Manager Certification and RSS Certification required.
• Fluency in Spanish is highly desired.

Responsibilities

• Lead the store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Assist the store manager in setting team member goals and coaching.
• Help in hiring processes including scheduling and interviews.
• Ensure all customer returns and exchanges are handled efficiently.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in multiple languages

ASE Certification

Job description

O'Reilly Auto Parts seeks an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. The role involves leading team members, ensuring excellent customer service, and managing store operations in the absence of the Store Manager.

Qualified applicants must possess Sales Specialist Training and relevant certifications. This position also offers competitive wages, stock purchase options, and opportunities for career growth.