Retail Store Lead: Elevate Service & Store Ops

Dollar General; New Castle (PA); On-site; USD 48,000 - 62,000; Full time

Job summary

Dollar General is hiring an Assistant Store Manager to lead customer service, supervise staff, and ensure accurate merchandising and cash control. The role supports the Store Manager with scheduling, training, and safety compliance in a fast-paced retail environment.

Responsibilities include efficient cashiering, inventory control, planogram implementation, and deposits. Occasional travel to other stores may be required, with a focus on profitability and loss prevention.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Proficient in math calculations and handling cash.
• Ability to read and interpret store documents and procedures.
• Strong interpersonal and communication skills.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Communication skills

Problem solving

Attention to detail

Cash handling

Cashier functions

Inventory awareness

Vehicle for bank deposits

Education

High school diploma or equivalent

Job description

Dollar General is hiring an Assistant Store Manager to lead customer service, supervise staff, and ensure accurate merchandising and cash control. The role supports the Store Manager with scheduling, training, and safety compliance in a fast-paced retail environment.

Responsibilities include efficient cashiering, inventory control, planogram implementation, and deposits. Occasional travel to other stores may be required, with a focus on profitability and loss prevention.