Retail Store Lead: Customer-First & Operations

Dollar General; McKeesport (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

You will handle stocking, cashiering, scheduling, training, and loss prevention duties, ensuring profitability and excellent service. This role requires reliability in a fast-paced environment and a commitment to company policies and safety. Occasional travel to other stores may be required.

Qualifications

• High school diploma or equivalent preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Effective interpersonal, written and oral communication skills.
• Ability to perform cash register functions and generate reports.
• Knowledge of cash handling procedures including cashier accountability and deposit control.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Interpersonal communication

Problem solving

Organization

Cash handling

Read and interpret documents

Numbers calculations

Cashier accountability

Vehicle to bank deposit

Education

High school diploma or equivalent

Retail supervisory experience

Tools

Cash register

Scanner

Job description

You will handle stocking, cashiering, scheduling, training, and loss prevention duties, ensuring profitability and excellent service. This role requires reliability in a fast-paced environment and a commitment to company policies and safety. Occasional travel to other stores may be required.