Retail Store Lead - Drive Sales & Experience (Commission)

TravisMathew; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

TravisMathew is seeking a capable Retail Store Supervisor to lead in-store sales and service, driving guest satisfaction and sales KPIs. This role focuses on developing a loyal client base, superior product knowledge, and effective visual merchandising across seasonal lines.

You will mentor part-time and seasonal staff, collaborate with cross-functional teams, and contribute to event coordination and CRM activities to grow repeat business.

Qualifications

• Bachelor’s Degree in Business or related field preferred.
• 1-3 years’ experience in retail store management.
• 2 years’ experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe.
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates

Skills

Customer service

Mentoring

Communication

Team leadership

Cross-functional collaboration

Decision making

Education

Bachelor’s Degree in Business

Retail management experience

Client services experience

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is seeking a capable Retail Store Supervisor to lead in-store sales and service, driving guest satisfaction and sales KPIs. This role focuses on developing a loyal client base, superior product knowledge, and effective visual merchandising across seasonal lines.

You will mentor part-time and seasonal staff, collaborate with cross-functional teams, and contribute to event coordination and CRM activities to grow repeat business.