Store Lead — Performance Apparel & Client Experience

TravisMathew; Frontenac (MO); On-site; USD 25,000 - 28,000; Full time

Job summary

TravisMathew is looking for a dedicated store supervisor to lead in-store sales and service, sustain a high sales culture, and mentor part-time and seasonal staff. You will develop repeat clients, stay current on the apparel line, and collaborate on visual merchandising to enhance the customer journey from entry to checkout.

The role requires strong communication, POS proficiency, and the ability to work non-traditional hours while supporting store profitability and KPI targets.

Qualifications

• Bachelor's Degree in Business or related field preferred
• 1-3 years' experience in retail store management
• 2 years' experience in a client services related capacity

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
• Provide mentorship to part-time and seasonal client associates

Skills

Sales & customer service

Leadership / mentoring

Communication skills

Retail operations

Education

Bachelor's Degree in Business

Retail management experience

Tools

POS systems

Microsoft Office

Job description

TravisMathew is looking for a dedicated store supervisor to lead in-store sales and service, sustain a high sales culture, and mentor part-time and seasonal staff. You will develop repeat clients, stay current on the apparel line, and collaborate on visual merchandising to enhance the customer journey from entry to checkout.

The role requires strong communication, POS proficiency, and the ability to work non-traditional hours while supporting store profitability and KPI targets.