Retail Store Lead — Drive Sales & Customer Experience

Colonial Group; Tulsa (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

Colonial Group in Tulsa is seeking a dynamic Supervisor to support the management team in delivering an exceptional customer experience and achieving sales goals. You will lead store operations, train and motivate associates, and uphold visual merchandising and brand standards.

You are a hands-on leader with a competitive spirit, able to adapt to change, and comfortable working evenings and weekends to meet store needs.

Qualifications

• Prior supervisory experience in similar volume apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Skills

Competitive spirit

Team player

Sense of urgency

Adaptability

Self-motivated

Job description

Colonial Group in Tulsa is seeking a dynamic Supervisor to support the management team in delivering an exceptional customer experience and achieving sales goals. You will lead store operations, train and motivate associates, and uphold visual merchandising and brand standards.

You are a hands-on leader with a competitive spirit, able to adapt to change, and comfortable working evenings and weekends to meet store needs.