Store Supervisor: Drive Sales & Customer Experience

Pro Selection Capital Humano; City of Syracuse (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Colonial Group is seeking a Supervisor to support the management team in delivering the best customer experience and achieving sales targets. The role involves executing store operations, maintaining a visually appealing environment, and leading a team of managers and associates.

You will engage with customers, demonstrate product knowledge, and model company values during shifts, including POS duties when the Store Manager is absent. This is a fast-paced, growth‑oriented environment.

Qualifications

• Prior supervisory experience in similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Skills

Supervisory experience

Sales driven

Team player

Adaptable

Self-motivated

Job description

Colonial Group is seeking a Supervisor to support the management team in delivering the best customer experience and achieving sales targets. The role involves executing store operations, maintaining a visually appealing environment, and leading a team of managers and associates.

You will engage with customers, demonstrate product knowledge, and model company values during shifts, including POS duties when the Store Manager is absent. This is a fast-paced, growth‑oriented environment.