Store Supervisor: Lead Sales, Service & Team Excellence

Colonial Group; Pittsburgh (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Job summary

Colonial Group is seeking a Supervisor to support the store leadership in delivering sales goals and a memorable customer experience. You will help manage operations, coaching, and merchandising to ensure a visually appealing, efficient store environment.

You will lead by example in product knowledge, POS duties, and team development while upholding company values and driving store performance.

Qualifications

• Prior supervisory experience in similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• Occasional travel to other store locations (if needed).

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Skills

Competitive spirit

Team player

Sense of urgency

Adaptability

Self-motivation

Job description

Colonial Group is seeking a Supervisor to support the store leadership in delivering sales goals and a memorable customer experience. You will help manage operations, coaching, and merchandising to ensure a visually appealing, efficient store environment.

You will lead by example in product knowledge, POS duties, and team development while upholding company values and driving store performance.