Retail Store Lead: Customer Service & Operations

Dollar Tree

Terrell (FL)

On-site

USD 42,000 - 54,000

Part time

12 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree seeks an Assistant Store Manager to help run daily store operations, deliver friendly customer service, and mentor team members.

You will assist with merchandising, oversee opening/closing, process corporate directives, and ensure safety and policy compliance while maintaining a well-organized sales floor.

This role requires strong communication, the ability to lift up to 55 lbs, and a proactive, team‑oriented approach to delivering a high‑quality shopping experience.

Qualifications

  • High school diploma or equivalent preferred.
  • Store management experience in retail, grocery, or drug store preferred.
  • Must be able to lift up to 55 lbs. and perform physical duties as needed.
  • Strong communication, interpersonal, and written skills required.
  • Ability to work in a high-energy, team environment.

Responsibilities

  • Assist with store functions and day-to-day store activities.
  • Help customers in a positive, approachable manner and address questions or concerns.
  • Help organize and transfer merchandise from delivery to stockroom to sales floor.
  • Perform opening and closing procedures as needed.
  • Maintain promotional fixtures and displays.
  • Assist in ordering merchandise, processing damaged merchandise, and records including payroll and scheduling.
  • Protect and secure all company assets, including store cash.
  • Supervise, train, and develop Store Associates.
  • Ensure a safe, respectful environment while maintaining professional interactions.

Skills

Store management experience
Customer service
Teamwork
Communication
Organization
Problem solving
Decision making
High energy

Education

High school diploma or equivalent

Job description

Dollar Tree seeks an Assistant Store Manager to help run daily store operations, deliver friendly customer service, and mentor team members.

You will assist with merchandising, oversee opening/closing, process corporate directives, and ensure safety and policy compliance while maintaining a well-organized sales floor.

This role requires strong communication, the ability to lift up to 55 lbs, and a proactive, team‑oriented approach to delivering a high‑quality shopping experience.

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