Retail Store Lead - Customer-First & Ops

Dollar General; Nowata (OK); On-site; USD 32,000 - 46,000; Full time

Job summary

Dollar General is hiring an Assistant Store Manager in the United States for a role focused on customer-first leadership and daily store operations. You will assist the Store Manager with scheduling, training, and safety, while managing inventory, merchandising, and cash controls to maximize profitability and minimize losses.

The position emphasizes supervising store employees, maintaining planograms, and ensuring compliance with company policies.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal communication

Problem solving

Organizational skills

Reading diagrams/instructions

Math calculations

Cash handling

Cash register operations

Vehicle to bank deposits

Education

High school diploma or equivalent

Job description

Dollar General is hiring an Assistant Store Manager in the United States for a role focused on customer-first leadership and daily store operations. You will assist the Store Manager with scheduling, training, and safety, while managing inventory, merchandising, and cash controls to maximize profitability and minimize losses.

The position emphasizes supervising store employees, maintaining planograms, and ensuring compliance with company policies.