Retail Store Lead: Customer Experience & Team Growth

Vuori, Inc; Birmingham (AL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori, Inc is seeking a Retail Assistant Store Manager in Birmingham to lead the store team, deliver exceptional customer experiences, and uphold Vuori's brand standards. You will mentor staff, manage day-to-day operations, and drive sales performance in a fast-paced environment.

You’ll coordinate inventory, provide product knowledge, and foster connections with customers while ensuring a welcoming, energetic store culture and adherence to company policies.

Qualifications

• Leads a retail team with a focus on customer experience and brand values.
• Demonstrates strong punctuality, attendance, and reliability.
• Develops relationships with customers and colleagues.
• Embraces a fast-paced, team-based commission environment.
• Keeps up with product knowledge and fashion trends.
• Manages daily store operations and inventory with accuracy.

Responsibilities

• Create an unforgettable customer experience for every guest.
• Own the sales floor and lead the team to prioritize customer service.
• Prepare fitting rooms, find sizes, and give feedback on fit and style.
• Build relationships with customers and invite them to events.
• Lead daily operations when the Store Manager is absent.
• Motivate the team to achieve sales goals in a team-based setup.
• Coordinate inventory needs and communicate with leadership.
• Maintain merchandising standards and store cleanliness.

Skills

Customer service

Leadership

Communication

Team management

Store operations

Inventory management

Job description

Vuori, Inc is seeking a Retail Assistant Store Manager in Birmingham to lead the store team, deliver exceptional customer experiences, and uphold Vuori's brand standards. You will mentor staff, manage day-to-day operations, and drive sales performance in a fast-paced environment.

You’ll coordinate inventory, provide product knowledge, and foster connections with customers while ensuring a welcoming, energetic store culture and adherence to company policies.