Retail Store Lead: Customer Experience & Operations

Vuori; Birmingham (AL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Generous Vuori Discount & Industry Per

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori is seeking a Retail Assistant Store Manager to support the Store Manager in leading a vibrant, customer-focused team. You will coach staff, reinforce Vuori’s brand standards, and drive sales through service, product knowledge, and a positive attitude.

You'll oversee daily operations, team scheduling, merchandising, and store readiness while ensuring an engaging in-store experience that reflects our casual, active lifestyle. A strong leader with a customer-first mindset will thrive.

Qualifications

• Proven ability to lead a team in a fast-paced retail environment.
• Strong customer service mindset and communication skills.
• Flexible schedule including mornings/evenings and weekends.

Responsibilities

• Create unforgettable customer experiences by guiding the sales team and sharing Vuori's brand values.
• Lead daily store operations when the Store Manager is not in, meeting sales goals.
• Maintain in-store merchandising, restock, inventory accuracy, and cleanliness.
• Coordinate inventory needs and assist with shipments and returns as needed.

Skills

Leadership

Customer service

Availability

Job description

Vuori is seeking a Retail Assistant Store Manager to support the Store Manager in leading a vibrant, customer-focused team. You will coach staff, reinforce Vuori’s brand standards, and drive sales through service, product knowledge, and a positive attitude.

You'll oversee daily operations, team scheduling, merchandising, and store readiness while ensuring an engaging in-store experience that reflects our casual, active lifestyle. A strong leader with a customer-first mindset will thrive.