Retail Lead: Customer Experience & Team Growth

Vuori, Inc; Nashville (TN); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori, Inc. is seeking a Retail Assistant Store Manager in Nashville to lead the sales team, forge connections with customers, and communicate Vuori’s brand values through product knowledge and a positive attitude.

You will drive an unforgettable customer experience, supervise day-to-day operations, and grow the team’s product expertise to meet sales goals. This role requires availability, punctuality, and a passion for customer service.

Qualifications

• Reliable customer service excellence and relationship building.
• Proven leadership with ability to train and mentor staff.
• Strong communication and organizational skills to manage daily store operations.

Responsibilities

• Create an unforgettable customer experience.
• Lead the sales floor and team to prioritize customer satisfaction.
• Prepare fitting rooms, locate sizes, and provide expert product feedback.
• Develop relationships with customers and invite them to events.
• Stay knowledgeable on new and best-selling products and share insights with customers and team.
• Oversee daily store operations when Store Manager is away, driving sales goals.

Skills

Customer service

Leadership

Communication

Team collaboration

Organization

Tools

Aloha POS

Job description

Vuori, Inc. is seeking a Retail Assistant Store Manager in Nashville to lead the sales team, forge connections with customers, and communicate Vuori’s brand values through product knowledge and a positive attitude.

You will drive an unforgettable customer experience, supervise day-to-day operations, and grow the team’s product expertise to meet sales goals. This role requires availability, punctuality, and a passion for customer service.