Retail Store Lead: Customer Experience & Growth

Vuori, Inc; Birmingham (MI); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori, Inc is seeking a Retail Assistant Store Manager in Birmingham. The role leads the store in the absence of the Store Manager, drives customer experiences, and ensures brand standards in a high-energy retail setting.

You will manage daily store operations, mentor the sales floor, and collaborate with the team to achieve sales goals while maintaining outstanding customer service and store appearance.

Qualifications

• Demonstrates leadership with punctuality and attendance.
• Develops relationships with customers and colleagues to create memorable experiences.
• Strong communication and interpersonal skills for a fast-paced retail environment.
• Ability to prioritize multiple tasks and adapt quickly to changing needs.
• Owns responsibilities and shows initiative in daily operations.

Responsibilities

• Create an unforgettable customer experience by collaborating with the sales team and maintaining Vuori’s brand standards.
• Lead the sales floor and team to ensure customer experience is the top priority.
• Assist in inventory management, restocking, and visual merchandising to support sales goals.
• Develop relationships with customers and invite them to events, sharing product knowledge.

Skills

Leadership

Customer service

Communication

Organization

Accountability

Tools

Aloha POS

Job description

Vuori, Inc is seeking a Retail Assistant Store Manager in Birmingham. The role leads the store in the absence of the Store Manager, drives customer experiences, and ensures brand standards in a high-energy retail setting.

You will manage daily store operations, mentor the sales floor, and collaborate with the team to achieve sales goals while maintaining outstanding customer service and store appearance.