Retail Store Lead: Coaching, Ops & Growth

MINISO USA; Hanford (CA); In loco; USD 25.000 - 34.000; Tempo pieno

Descrizione del lavoro

MINISO USA in California seeks an Assistant Store Manager to support the Store Manager in daily operations, coach the team, uphold merchandising standards, and drive sales performance.

You will mentor trainees, manage inventory, handle shipments and scheduling, and ensure policy compliance while delivering exceptional customer service and maintaining loss prevention.

This role requires flexibility for nights, weekends, and holidays; travel between locations may be needed.

Competenze

• Retail management experience.
• Strong leadership and communication skills.
• Willing to relocate or manage multiple stores as needed.

Mansioni

• Report to Store Manager and lead a team of Shift Leads and Sales Associates.
• Promote Miniso mission and values in daily actions.
• Support store operations, customer service, merchandising, and procedures to drive sales.
• Drive engagement with the membership program and sign-ups to boost loyalty and sales.
• Mentor trainees, achieve sales targets, and contribute to business growth.
• Oversee inventory, shipments, damages/returns, and supplies management.
• Assist in recruiting, training, staffing, and retention of store talent.
• Handle staff scheduling, policies compliance, and administrative tasks.
• Provide feedback to Store Manager to foster growth and accountability.

Conoscenze

Retail leadership

Customer service

Team mentoring

Communication

Scheduling

Inventory management

Cash handling

Formazione

High school diploma or equivalent

Associate degree or higher preferred

Descrizione del lavoro

MINISO USA in California seeks an Assistant Store Manager to support the Store Manager in daily operations, coach the team, uphold merchandising standards, and drive sales performance.

You will mentor trainees, manage inventory, handle shipments and scheduling, and ensure policy compliance while delivering exceptional customer service and maintaining loss prevention.

This role requires flexibility for nights, weekends, and holidays; travel between locations may be needed.