Retail Store Lead – Coaching, Ops & Customer Experience

Tailored Brands; Pensacola (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Men's Wearhouse is seeking a Store Lead in Pensacola, FL to partner with the Store Manager in coaching the team and driving sales through exceptional service. You will open and close the store as the manager on duty, lead by example, and ensure adherence to company standards and procedures.

You will focus on recruiting, training, and developing staff, while leveraging reports to drive decisions and opportunities that improve sales, service, and branding across the store.

Qualifications

• Minimum 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Active listening and problem-solving abilities.
• Proven ability to train and develop high performing store teams.
• Self-motivated, results oriented, strategic thinker.
• Proficient with technology systems, apps, MS Office and video conferencing.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.

Skills

Retail experience

Leadership

Communication skills

Active listening

Problem solving

Training staff

Organizational skills

Strategic thinking

Tools

POS System

Microsoft Office

Video conferencing

Job description

The Men's Wearhouse is seeking a Store Lead in Pensacola, FL to partner with the Store Manager in coaching the team and driving sales through exceptional service. You will open and close the store as the manager on duty, lead by example, and ensure adherence to company standards and procedures.

You will focus on recruiting, training, and developing staff, while leveraging reports to drive decisions and opportunities that improve sales, service, and branding across the store.