Retail Store Associate — Customer Focus & Growth

Goodwill Central Oklahoma; Oklahoma City (OK); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

401K

Employee Discount

Healthiest You (Teladoc)

Opportunities for Advancement

Job summary

Goodwill Central Oklahoma store is seeking a store associate to deliver excellent customer service and support store operations. You will greet donors and customers, stock shelves, and help maintain a clean, welcoming sales floor.

Starting pay is $13.00 per hour. Prior customer service experience is preferred, and a high school diploma or GED is desired. The role offers opportunities for advancement and benefits such as 401K and Teladoc.

Qualifications

• High school diploma or GED preferred.
• Prior customer service experience preferred.
• Ability to speak, read and write English.
• Desire to provide excellent customer service.

Responsibilities

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Properly distribute inventory from back room to correct areas.
• Ensure merchandise is stocked and presentable on the sales floor.
• Abide by the policies and procedures as set forth by Goodwill.
• Must be able to perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross train in all work areas.
• Adhere to cash handling procedures as outlined by Agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.
• Attend training as required.
• Review and be familiar with safety policies and adhere to all safety rules.
• Perform other duties and projects as assigned.

Skills

Customer service

Communication

Organization

Time management

Attention to detail

Interpersonal skills

Basic math

Education

High school diploma or GED

Job description

Goodwill Central Oklahoma store is seeking a store associate to deliver excellent customer service and support store operations. You will greet donors and customers, stock shelves, and help maintain a clean, welcoming sales floor.

Starting pay is $13.00 per hour. Prior customer service experience is preferred, and a high school diploma or GED is desired. The role offers opportunities for advancement and benefits such as 401K and Teladoc.