Store Associate - Customer Service & Community Impact

Goodwill Industries of Central Oklahoma,; Ada (OK); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

Medical

Vision

Life insurance

401k

RISE program

Job summary

Goodwill Central Oklahoma is seeking individuals to help grow our mission—We help people overcome challenges to employment. This position provides excellent customer service and performs general store duties, with a starting pay of $13.00 per hour and benefits including Medical, Vision, Life, and a 401k.

All employees are eligible for the RISE program supporting career growth. This role is not supervisory and involves stocking, cashiering, donor interaction, and ensuring store standards and

Qualifications

• High school diploma or GED (preferred).
• Ability to speak, read and write English.
• Reliable transportation and communication, required.

Responsibilities

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Distribute items from back room to the correct areas.
• Clean and straighten items on the floor.
• Clean the store, the dressing rooms, and the bathrooms.
• Abide by the policies and procedures as set forth by Goodwill Industries of Central Oklahoma.
• Must be able to perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross train in all work areas.
• Adhere to cash handling procedures as outlined by Agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.
• Attend training as required
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

Skills

Customer service

Communication

Attention to detail

Time management

Interpersonal skills

Organizational skills

Education

High school diploma or GED

Job description

Goodwill Central Oklahoma is seeking individuals to help grow our mission—We help people overcome challenges to employment. This position provides excellent customer service and performs general store duties, with a starting pay of $13.00 per hour and benefits including Medical, Vision, Life, and a 401k.

All employees are eligible for the RISE program supporting career growth. This role is not supervisory and involves stocking, cashiering, donor interaction, and ensuring store standards and