Retail Store Associate - Customer Experience & Merchandising

The TJX Companies, Inc.; Stoneham (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

Marshalls, part of The TJX Companies, is seeking a store associate to deliver a highly satisfied customer experience and uphold store standards. You will engage with customers, ring purchases, process returns, and support merchandising and loss prevention efforts in a fast-paced environment.

The role requires strong communication, the ability to multi-task, and a flexible schedule to meet business needs. TJX benefits include associate discounts and career growth opportunities.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains cleanliness and safety of the sales floor and supports loss prevention goals.

Skills

Excellent customer service

Strong communication

Organizational skills

Multi-tasking

Flexible schedule

Job description

Marshalls, part of The TJX Companies, is seeking a store associate to deliver a highly satisfied customer experience and uphold store standards. You will engage with customers, ring purchases, process returns, and support merchandising and loss prevention efforts in a fast-paced environment.

The role requires strong communication, the ability to multi-task, and a flexible schedule to meet business needs. TJX benefits include associate discounts and career growth opportunities.