Retail Associate - Customer Experience & Merchandising

The TJX Companies, Inc.; Wilmington (DE); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Paid holidays

Job summary

Marshalls at The TJX Companies, Inc. is seeking a friendly, customer-focused associate to deliver a highly satisfying shopping experience.

You will engage with customers, maintain clean, organized aisles, and support store operations while following loss prevention and merchandising standards. This role requires excellent communication, the ability to multi-task, and a flexible schedule to meet business needs.

Qualifications

• Excellent customer service required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task and adapt to changes.
• Capable of lifting heavy objects with or without accommodations.

Responsibilities

• Deliver a highly satisfied customer experience through engagement with customers.
• Follow operating, merchandise, and loss prevention standards.
• Ring purchases/returns accurately and maintain store cleanliness.
• Promote credit and loyalty programs and assist in store recovery as needed.
• Support and participate in safety and shrink-reduction initiatives.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Adaptability

Retail experience

Job description

Marshalls at The TJX Companies, Inc. is seeking a friendly, customer-focused associate to deliver a highly satisfying shopping experience.

You will engage with customers, maintain clean, organized aisles, and support store operations while following loss prevention and merchandising standards. This role requires excellent communication, the ability to multi-task, and a flexible schedule to meet business needs.