Retail Stocking & Customer Service Pro

Michaels Stores; Newington (CT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Medical/dental/vision coverage

Tuition assistance

Adoption assistance

Commuter benefits

Job summary

Michaels Stores in Portsmouth, NH is seeking a friendly associate to help customers, stock shelves, and run a fast, accurate checkout. You’ll guide shoppers to products, enroll them in Rewards and Private Label Credit Cards, and participate in omnichannel tasks like BOPIS and SFS.

The role favors retail or customer service experience; you’ll stand for long periods, move around the store, and assist with unloading and merchandising. Benefits include discounts and more.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Willingness to assist with truck unload, stocking and recovery tasks.

Responsibilities

• Help customers locate products and provide solutions.
• Provide a fast, friendly checkout with accurate cash handling.
• Engage customers in Rewards program and enrollments.
• Assist with truck unload, stocking and planogram duties.
• Support store recovery to maintain in-stock shelves.
• Cross-train in Custom Framing selling and production.
• Adhere to SOPs and company policies.

Skills

Customer service

Cash handling

Merchandising

Stocking

Framing sales

Job description

Michaels Stores in Portsmouth, NH is seeking a friendly associate to help customers, stock shelves, and run a fast, accurate checkout. You’ll guide shoppers to products, enroll them in Rewards and Private Label Credit Cards, and participate in omnichannel tasks like BOPIS and SFS.

The role favors retail or customer service experience; you’ll stand for long periods, move around the store, and assist with unloading and merchandising. Benefits include discounts and more.