Retail Specialist & Team Leader - Customer Experience

Nike Inc; Plano (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

401(k) plan

Tuition reimbursement

ESPP

Health benefits

Job summary

Nike Legacy West in Plano, TX is seeking a Retail Supervisor to lead daily store operations, drive sales, and deliver exceptional customer service. You will work with a team to ensure a welcoming environment and represent Nike in a fast-paced, high-volume setting.

Responsibilities include supervising cash handling, stocking, and displays, while guiding customers through product selection. Must be 18+, with at least 1 year in retail or customer service, and flexible to nights/weekends.

Qualifications

• 1 year of retail or consumer service experience.
• 18+ years old.

Responsibilities

• Deliver excellent customer service and guide customers to products that meet their needs.
• Lead by example and support teammates to achieve store goals.
• Operate cash register and handle transactions accurately; stock, clean, and maintain displays.
• Participate in store events and training to stay updated on Nike products.

Skills

Customer service

Cash handling

Team leadership

Tools

POS system

Job description

Nike Legacy West in Plano, TX is seeking a Retail Supervisor to lead daily store operations, drive sales, and deliver exceptional customer service. You will work with a team to ensure a welcoming environment and represent Nike in a fast-paced, high-volume setting.

Responsibilities include supervising cash handling, stocking, and displays, while guiding customers through product selection. Must be 18+, with at least 1 year in retail or customer service, and flexible to nights/weekends.