Retail Specialist: POS & Merchandising Expert

Ocean-State-Job-Lot; Wilkes-Barre (Luzerne County); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Generous Paid Time Off

Comprehensive Health & Wellness

Flexible Spending Account (FSA)

Short-Term Disability

Accolade Care

Job summary

Ocean State Job Lot in Wilkes-Barre, PA is seeking a Store Specialist to deliver friendly customer service, process complex point-of-sale transactions, and support merchandising across assigned areas. You will supervise associates, maintain appealing displays, handle transactions accurately, and follow company policies.

Flexible part-time schedule with nights and weekends may be required. Join OSJL for employee discounts, comprehensive benefits, and opportunities to grow with a value-driven,

Qualifications

• Prior retail merchandising, customer service and/or cashier experience is preferred.
• Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required.
• Full-time associates in this role must have availability to work as needed by the business including nights and weekends.
• Must be 18 years of age or older.

Responsibilities

• Build lasting relationships by providing exceptional customer service through the TREaT model, fostering a welcoming environment.
• Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions.
• Promote Company-wide customer initiatives (donations, loyalty programs, promotions).
• Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines.
• Train and coordinate assigned associates, manage breaks according to policy and regulations.
• Communicate issues and improvement opportunities to store leadership.
• Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning.
• Handle daily damages and returns according to established procedures.

Skills

Customer service

Cashier

Basic math

Verbal communication

Written communication

Team leadership

Tools

Point-of-sale system

Job description

Ocean State Job Lot in Wilkes-Barre, PA is seeking a Store Specialist to deliver friendly customer service, process complex point-of-sale transactions, and support merchandising across assigned areas. You will supervise associates, maintain appealing displays, handle transactions accurately, and follow company policies.

Flexible part-time schedule with nights and weekends may be required. Join OSJL for employee discounts, comprehensive benefits, and opportunities to grow with a value-driven,