Retail Specialist: Personalize & Inspire Ownership

Apple; Tacoma (WA); On-site; USD 43,000 - 63,000; Full time

Benefits offered by this job

Medical benefits

Employee stock purchase plan

Education reimbursement

Job summary

Apple Retail seeks a Specialist to build brand loyalty and create owners of Apple products and services. You will ask questions to learn customer needs and customize recommendations to enrich their lives, delivering an extraordinary customer service experience.

You’ll stay up to date on Apple products, services, and purchase options, supporting peers and offering ownership opportunities while maintaining accuracy and following guidance.

Qualifications

• Availability to work a schedule that may include nights, weekends, and holidays in the retail store.

Responsibilities

• Deliver exceptional service by understanding customer needs and presenting Apple products and services.
• Educate customers on purchase options and relevant ways to buy products.
• Share knowledge with peers to support store operations and ownership opportunities.
• Maintain accuracy and follow Apple guidance in all interactions.

Skills

Product knowledge

Customer service

Communication

Team collaboration

Learning mindset

Data confidentiality

Job description

Apple Retail seeks a Specialist to build brand loyalty and create owners of Apple products and services. You will ask questions to learn customer needs and customize recommendations to enrich their lives, delivering an extraordinary customer service experience.

You’ll stay up to date on Apple products, services, and purchase options, supporting peers and offering ownership opportunities while maintaining accuracy and following guidance.