Retail Specialist Lead

Nike Inc; San Francisco (CA); Vor Ort; USD 33.000 - 43.000; Vollzeit

Benefits dieser Stelle

Discounts from Nike, Converse and JORD

401(k) Plan eligibility for 20+ hours

Health Savings Accounts eligibility

Employee Stock Purchase Plan (ESPP)

Tuition Reimbursement

Optum Employee Assistance Program

Paid Time Off and holidays

Zusammenfassung

Nike Factory Store Napa is seeking a Retail Supervisor (Specialist) to lead a high-volume, fast-paced team at our Napa location. You will guide customers to the best choices, manage store operations, and partner with associates to deliver exceptional service in a dynamic retail environment.

As a Nike Specialist, you will embody our Service Principles, coach team members, handle transactions, and maintain engaging displays.

Qualifikationen

• Must be at least 18 years old.
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends and holidays based on store needs.
• Use customer service authentically to ensure customers feel seen and understood in our stores.
• Ability to learn and train on the latest products and technologies.
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

Aufgaben

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs.
• Bringing your positive attitude and passion to your teammates and customers every day.
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey.
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness.
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations.
• Showing up for your teammates by attending store events.

Kenntnisse

Customer service

Flexibility

Communication

Jobbeschreibung

Nike Factory Store Napa is seeking a Retail Supervisor (Specialist) to lead a high-volume, fast-paced team at our Napa location. You will guide customers to the best choices, manage store operations, and partner with associates to deliver exceptional service in a dynamic retail environment.

As a Nike Specialist, you will embody our Service Principles, coach team members, handle transactions, and maintain engaging displays.