Retail Specialist & Team Lead - Customer Experience Leader

Nike Inc; Gaffney (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts (Nike, Converse, &s

401(k) plan

Health Savings Accounts

Flexible Savings Accounts

Employee Stock Purchase Plan

Employee Assistance Program

Tuition reimbursement

Job summary

Nike Factory Gaffney is seeking a Retail Supervisor to guide customers and support a high-volume store environment in Gaffney, SC. The role emphasizes delivering exceptional service, leading a team, and upholding Nike’s standards.

You’ll manage daily store operations, train on new products, and ensure the customer journey is engaging and efficient. Full-time hours include evenings and weekends in a fast-paced setting.

Qualifications

• 1 year of retail or consumer service experience.
• Willingness to work nights, weekends and holidays.
• Ability to learn and train on the latest Nike products and technologies.

Responsibilities

• Provide enthusiastic, knowledgeable service to customers and support teammates.
• Lead by example to deliver Nike’s Service Principles and consumer journey.

Skills

Customer service

Flexible schedule

Product knowledge

Team collaboration

Job description

Nike Factory Gaffney is seeking a Retail Supervisor to guide customers and support a high-volume store environment in Gaffney, SC. The role emphasizes delivering exceptional service, leading a team, and upholding Nike’s standards.

You’ll manage daily store operations, train on new products, and ensure the customer journey is engaging and efficient. Full-time hours include evenings and weekends in a fast-paced setting.