Retail Specialist Lead: Customer Experience

Nike Inc; Orange (CA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Discounts for Nike family

401(k) Plan

Paid time off

Health benefits

Job summary

Nike Inc. is seeking a Retail Supervisor at the Nike Factory Store in Orange, CA. The role emphasizes customer service excellence, team leadership, and hands-on store operations, including cash handling and merchandizing.

The position involves full-time hours (34-40 per week), including nights and weekends, with starting pay at $23.00/hour and potential to earn more based on location and experience. Nike offers extensive employee benefits and growth opportunities.

Qualifications

• 1 year of retail or consumer service experience
• Strong customer service skills and a professional demeanor
• Ability to learn and adapt to Nike products and services

Responsibilities

• Be enthusiastic, knowledgeable about Nike products and services to support customer needs
• Lead by example and deliver service in line with Nike’s Service Principles
• Operate a cash register, shipping/receiving duties, stock products and build visual displays
• Bring a positive attitude to teammates and customers every day
• Attend store events and engage with customers to enhance their experience

Skills

Retail experience

Customer service

Cash handling

Team leadership

Flexibility

Job description

Nike Inc. is seeking a Retail Supervisor at the Nike Factory Store in Orange, CA. The role emphasizes customer service excellence, team leadership, and hands-on store operations, including cash handling and merchandizing.

The position involves full-time hours (34-40 per week), including nights and weekends, with starting pay at $23.00/hour and potential to earn more based on location and experience. Nike offers extensive employee benefits and growth opportunities.