Retail Solutions & Services Strategist (Remote)

Lenovo; United States; Remote; USD 123,000 - 189,000; Full time

Job summary

Lenovo is seeking a Solutions & Services Specialist to drive Retail opportunities across the Central and West Coast regions in a fully remote role. You will partner with account executives, customers, partners, and internal solution teams to identify opportunities, develop customer-focused solutions, and move complex services opportunities from discovery to closure.

The ideal candidate combines strong Retail industry knowledge with consultative selling skills, the ability to navigate large

Qualifications

• BA/BS degree or equivalent professional work experience.
• 7+ years of experience selling to large enterprise or corporate customers.
• 5+ years of sales experience within the retail industry.

Responsibilities

• Serve as the Solutions & Services sales specialist for the Retail vertical, supporting the development and growth of SSG opportunities across Retail customers.
• Partner with account executives and sales teams to identify, develop, progress, and close solutions and services opportunities within Retail accounts.
• Conduct customer discovery sessions to understand business priorities, operational challenges, technology environments, and desired outcomes.
• Translate Retail customer needs into tailored, outcome-driven solutions leveraging Lenovo’s broad Solutions & Services portfolio.
• Develop and articulate compelling value propositions that connect Lenovo solutions and services to the strategic priorities and challenges facing Retail customers.
• Lead customer conversations, presentations, and solution discussions throughout the sales cycle, bringing in additional Lenovo specialists and subject matter experts as needed.
• Serve as a trusted advisor to customers and account teams by providing Retail industry expertise and guidance on relevant solutions and services.
• Support complex customer pursuits, including RFP/RFI responses, proposals, presentations, and solution development.
• Collaborate across Lenovo teams to bring together the appropriate capabilities, resources, and expertise required to support customer opportunities.
• Build strong relationships with key customer stakeholders and establish credibility as a strategic partner focused on business outcomes.
• Support pipeline development and identify opportunities to expand Lenovo’s Solutions & Services presence within existing and prospective Retail accounts.
• Provide feedback to internal teams based on customer conversations, market trends, competitive insights, and evolving Retail requirements.
• Stay current on Retail industry trends, customer priorities, emerging technologies, and market changes to help identify new opportunities for Lenovo.

Skills

Sales experience

Retail industry experience

Consultative selling

Solution-based selling

Education

BA/BS degree or equivalent professional work experience

Job description

Lenovo is seeking a Solutions & Services Specialist to drive Retail opportunities across the Central and West Coast regions in a fully remote role. You will partner with account executives, customers, partners, and internal solution teams to identify opportunities, develop customer-focused solutions, and move complex services opportunities from discovery to closure.

The ideal candidate combines strong Retail industry knowledge with consultative selling skills, the ability to navigate large