Retail SMB Solutions Strategist

Apple Inc.; Harlingen (TX); On-site; USD 39,000 - 54,000; Full time

Job summary

Apple Inc. Retail is seeking a Business Pro to grow relationships with high-potential business customers and drive Apple solutions across products and services. You will mentor the team on business customer needs, collaborate with leadership and cross-functional partners, and forecast performance through account management and pipeline development.

You’ll ensure a seamless, inclusive customer experience. Experience in retail or sales, extensive business solutions knowledge with Apple products,

Qualifications

• Experience in retail or sales.
• Extensive business solutions experience with Apple products and services.
• Proficient in the local language, written and spoken.

Responsibilities

• Establish and engage business customers by showcasing our technology.
• Provide excellent customer service to Apple Retail Business customers by understanding their needs and educating them on relevant ways to buy.
• Serve as the go-to expert on business solutions and mentor the team on business customer needs and solutions.
• Collaborate in business sessions, briefings, workshops, and events by identifying offerings to fit customers’ business needs.
• Strategize, plan, and forecast business performance through account management and pipeline development.

Skills

Retail sales

Business solutions

Customer service

Communication skills

Job description

Apple Inc. Retail is seeking a Business Pro to grow relationships with high-potential business customers and drive Apple solutions across products and services. You will mentor the team on business customer needs, collaborate with leadership and cross-functional partners, and forecast performance through account management and pipeline development.

You’ll ensure a seamless, inclusive customer experience. Experience in retail or sales, extensive business solutions knowledge with Apple products,