Apple Pro: Retail Tech Solutions Expert

Lex; Fairfax (VA); On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Product discounts

Education reimbursement

Relocation assistance

Job summary

Apple Retail is seeking a Pro to join our store team. You will be the most knowledgeable salesperson, offering customized solutions by leveraging Apple products and services and even competitors to build loyalty.

You will mentor the team, stay current on offerings and product zone processes, and drive knowledgeable, high-quality service. This role emphasizes inclusion and collaboration while supporting multiple customers in a fast-paced environment.

Qualifications

• Must be available to work a schedule based on business needs that may include nights, weekends, and public holidays at the retail store.
• Have experience in retail or sales, or related work experience.

Responsibilities

• Lead top-performing sales and service to Apple customers by understanding needs and presenting solutions.
• Stay up to date on Apple offerings, products, and sales processes.
• Mentor store colleagues on products, services, and purchasing options.
• Maintain accuracy and follow guidance in daily tasks.
• Provide customer service across the store and support in other areas as needed.

Skills

Retail experience

Sales

Customer service

Job description

Apple Retail is seeking a Pro to join our store team. You will be the most knowledgeable salesperson, offering customized solutions by leveraging Apple products and services and even competitors to build loyalty.

You will mentor the team, stay current on offerings and product zone processes, and drive knowledgeable, high-quality service. This role emphasizes inclusion and collaboration while supporting multiple customers in a fast-paced environment.