Retail SMB Solutions Specialist

Lex

Lone Tree (CO)

On-site

USD 39,000 - 54,000

Full time

5 days ago

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Benefits offered by this job

Medical and dental coverage

Discretionary stock programs

Employee stock purchase plan

Tuition reimbursement

Product discounts and services

Job summary

Apple Retail in the United States seeks a Business Pro to cultivate and grow relationships with high-potential business customers, guiding them to Apple and third-party solutions that fit their needs. You will mentor the team, collaborate with leadership, and forecast performance using CRM tools while delivering outstanding service and maintaining Apple’s standards of inclusion and diversity.

As part of a team that blends sales acumen with Apple product knowledge, you’ll help businesses thrive

Qualifications

Experience in retail or sales.
Extensive business solutions experience with Apple products and services.
Proficient in the local language, both written and spoken (sign language supported).
Ability to work nights, weekends and public holidays as needed.

Responsibilities

Establish and engage business customers by showcasing our technology and solutions.
Provide excellent customer service to Apple Retail Business customers by understanding needs and presenting products and services.
Serve as the go-to expert on business solutions and mentor the team on customer needs.
Collaborate in sessions, briefings and events to fit customers’ business needs.
Forecast business performance through account management and CRM usage.